Frequently Asked Questions (FAQ)

       

  1. When I get to Lasaco Assurance Plc website how do I get started?

Click on the Chabot icon or an image that shows the chat icon, fill the information and engage our Customer service person.

Also, you can click on the Get Started button on the website, where you can click and view a video on how to get started and have a look at some of our Frequently Asked Questions.

  1. Are my personal information secure with your organization?

Yes, we are a NDPR-Nigeria Data Protection Regulation Compliant Company and also have Data Protection and Privacy Policies which you can view on our website. If there be any concerns or complaint, the contact of our Data Protection Officer (DPO) is available on the Data Protection and Privacy Policy document on our website.

  1. How secure are my transactions through your website?

Our website is secured with secured socket layer protocol (https). In addition it has a secured payment of gateway through Paystack .Hence all transaction on our website is secured

  1. Can I buy all your insurance products online through your website?

It is not all our insurance product that you can completely purchase and transact business on our website for now. The products that are activated are Life Products- Lasaco Education Plan and Lasaco Investment Plan; General Products – Motor Insurance and Lasaco Marine Cargo. Updates will be seen as more products are activated.

For the other products, when quotation is requested, the customer’s details are obtained and the customer service will follow up.

  1. What is the guideline for initiating a claim process?

Contact our customer experience team either via email info@lasacoassurance.com or phone call – 07000LASACO (07000527226) promptly with your policy number, incident details, and supporting documentation to start the claim process.

  1. How can I renew my insurance policy with LASACO?

Insurance policies can be renewed either online through our website or by contacting our customer experience team directly, ensuring uninterrupted coverage for your vehicle.

  1. What is the interest rate offered on the Lasaco Investment Plan?

The interest rate on the Lasaco Investment Plan may vary depending on market conditions and the specific terms of the investment. We recommend contacting our Customer Experience Team directly for the most up-to-date information on current interest rates and investment options.

  1. What is an Advanced Payment Bond?

An Advanced Payment Bond is a type of surety bond that guarantees the repayment of an advance payment made by one party to another in a contract. It provides assurance to the payer that the funds will be used appropriately and that the project will be completed as agreed.

  1. Who are the legal investors and shareholders of the company?

Our company’s legal investors and shareholders consist of individuals, institutions, and other entities who have invested capital in the company in exchange for ownership shares. For a comprehensive list of current investors and shareholders, please refer to our Apel Capital Registrar;
Tel. no: 07046277071, 01-2932121
Address: 8, Alhaji Bashorun Street, Off Norman Wiilliams Crescent, South West, Ikoyi, Lagos State.

  1. How long does it take for life claims to be processed?

Insurance policies can be renewed either online through our website or by contacting our customer experience team directly, ensuring uninterrupted coverage for your vehicle.

    • For group life claim, payment is made within 10-working days from the receipt of all necessary documents and the executed discharge voucher.
    • For an individual life claim, payment is made within 10 working days from the receipt of all necessary documents, which include the policy documents, filled claim form, and a copy of a valid national identity card

Subsidiaries and Thier Services

Lasaco Trading and Investment Limited

LASACO Trading and Investment Company Limited offers a range of financial services, including investments, technology, and real estate. Services provided include financial planning, portfolio management, and market analysis for both individual and institutional clients. With expertise in the Nigerian financial markets and a deep understanding of local economic conditions, the company makes informed investment decisions to help clients grow their wealth and achieve their financial goals.

As a leading investment warehouse, LASACO Trading and Investments Ltd specializes in high-quality investments and exceptional customer service.

We aim to provide the best services through a unique business strategy to maximize customer expectations.

Our Services include:

  • Financial Institutions Investments
  • Financial Technology
  • Corporate Gift
  • Real Estate

Lasaco Properties

LASACO Properties Limited (a full subsidiary company of LASACO Assurance Plc) was established to provide quality professional services to its numerous stakeholders /customers/clients through the experience and expertise of its staffs.

We specialize in Real Estate Agency, Urban Property Management, Project management and Estate Maintenance, Building Surveying, Property Development, Estate Maintenance!

To set the company to be among the first class real estate property development and Management Company in our chosen markets, offering exceptional products and services to all our customers.

To maintain a high standard of corporate governance structures, professionalism in service delivery and maintain a world-class business environment for the company, the staff and the customers.

Area of our core practice include:

  • Property Development
  • Project Management
  • Real Estate Agency
  • Building Surveying
  • Urban Property Management
  • Estate Maintenance

 

    CONTACT US

    LASACO House,

    Plot 16 Acme Road Ogba,

    P.O. Box 3724

    Ikeja, Lagos, Nigeria.

     

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    Authorised and Regulated by the
    National Insurance Commission (RIC 023)

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